Soldo Review - a spend-management platform for 2024?

As businesses expand and their operations become more complex, managing spending can become a major challenge. Fortunately, there are solutions that make it easier to track expenses and manage spending in an efficient manner. One of these solutions is Soldo – a spend management platform that has been gaining traction in recent years.

Soldo, an online spend-management platform, was founded in late 2015 and has quickly become one of the most popular systems for businesses to manage their finances. The platform allows businesses of all sizes to track, monitor and control spending across multiple accounts with ease.

Its simple interface makes it easy for any user to get up and running quickly, while its comprehensive feature set ensures that more advanced users can still benefit from its usage.

Key features

While the company does offer company cards, the primary function of Soldo is as a financial management tool. It offers features such as expense tracking, invoicing and budgeting that help keep your finances in check.

Soldo provides real-time insights into companywide spending patterns so you can stay on top of your costs. This gives you greater control over cash flow and provides helpful data for making informed decisions about where best to allocate resources going forward.

Here are just a few of the features that come with Soldo's services:

Expense tracking and management

Soldo provides a comprehensive view of expenses and allows you to track them across multiple accounts. This helps you stay on top of spending, reduce waste and ensure that money is going where it’s supposed to. It also makes it easier to assign roles and responsibilities within the team for managing finances.

Employee spending controls

 With Soldo, you can set spending limits for employees and block certain categories of purchases. Worry less about fraud or misuse of company funds and more about where best to invest your resources. You will also have the ability to split single payments into multiple transactions, to further delegate employee purchasing.2

Prepaid cards for employees

In line with the previous control feature,  Soldo also provides prepaid cards that can be used by employees for making purchases. This helps ensure that all expenses are made on the company’s dime, while still providing employees with the flexibility to make necessary purchases. You'll be able to control costs while still providing the flexibility needed for your team to get their work done.

Real-time tracking via mobile app

Soldo provides real-time insights into your finances with the Soldo app, so you always know where your money is headed. With this feature, you can view spending patterns anywhere and everywhere, and identify areas of improvement or potential savings opportunities. The mobile app is also available for both iOS and Android devices.

Taken together, Soldo has an average rating of 4.5 / 5 across three review platforms and 1,671 reviews.

When it comes to safety, Soldo takes its responsibility seriously. The company is presently authorised and regulated by the Financial Conduct Authority, and takes several measures to protect its users’ finances and personal information.

How Soldo protects customer balances

All data is encrypted and securely stored, with the following security measures in place:

3D Secure

Soldo uses 3D Secure (3DS) technology, which is an additional security layer designed to protect you from fraud. 3DS ensures that your financial and personal information is kept safe at all times.

Secure Customer Authentication

Soldo also provides secure customer authentication (SCA), which requires customers to authenticate their identity before making a purchase. SCA helps reduce the risk of fraud and ensures that only authorised users are able to make purchases with the company’s funds.

Expenditure filter and lock

The expenditure filter and lock feature allows you to set rules for how funds can be used. For example, you can restrict certain types of purchases or limit spending on specific items. This ensures that your company’s money is only being spent in the way that it was intended to.

Continuous security assessments

In a "never-ending" effort to eliminate security threats, Soldo regularly assesses its systems and processes for any potential vulnerabilities. Soldo tests each of their products with more than 10 security assessments every year, so you can be sure that your data is as secure as possible.

Qualifications

In addition, Soldo has the following quality and security certifications:

• PCI DSS (Level 1)

• ISO/IEC 27001

• ISO/IEC 9001

• Cyber Essentials Plus

• G-Cloud 13 framework

Soldo's expense management software is meant to be easy to use, and the user interface reflects this. The platform is designed in a simple, intuitive way that allows users to quickly access all of their data and make adjustments as needed. The software is almost entirely automated, allowing users to focus their time and energy on other tasks.

The mobile app is also well-designed, with an easy-to-navigate UI that makes it simple to stay on top of your finances. You'll be able to keep tabs on spending in real-time, set up alerts for when budget limits are reached, and view detailed reports of all outgoing payments. Organisations will have an easy time accessing the app and managing their finances on-the-go.

Soldo provides customer support through a variety of channels, including phone, email and live chat. The company also offers an extensive knowledge base with helpful articles, FAQs and tutorials to help answer any questions you may have about the platform.

Soldo's customer service department is a point of contention, according to reviews, though they are available Monday - Sunday from 9am to 6pm (UTC). These hours apply to the Soldo live chat and email customer services.

Contact info

• Live chat: (Link)

• Email: [email protected] (Typically replies within 1 working day)

• Phone: (Given after filing a support ticket)

Soldo offers a range of pricing plans, depending on the size and requirements of your business. At present, there are three tiers: Pro, Premium, and Enterprise.

Each tier brings an additional set of features and options, and reflects this in their price difference. There are additional fees and restrictions depending on the user's country, currency, account tier, and other actions, which can be viewed on their webpage.

The company also offers free Pro and Premium tier trials for potential users. Those who participate in the trial are able to test out the platform for 30 days before committing to a paid plan. Below is a basic overview of Soldo's most common fees:

Pro

The starter pricing option for Soldo users,  the Pro plan is suitable for businesses with a limited number of users. It includes core features such as real-time insights into spending, multiple user roles, and expense tracking capabilities. API integrations are available at this tier, so you can receive the best of Soldo's expenses management software for a lower price.

Premium

The Premium tier builds on the options available in the Pro tier by adding advanced reporting tools and additional account options to suit more complex needs. It specifically boasts greater organisation, as well as access to multi-currency accounts (supporting GBP, USD, and EUR currencies).

Enterprise

Unlike the Pro and Premium tiers, the Enterprise tier was made with medium and large businesses in mind. Along with custom onboarding and a dedicated support resource for API integration, the Enterprise tier has account managers and customer success managers specifically assigned to your business, who will help you get the most out of Soldo.

Not only does Soldo allow users to track their spending in multiple currencies, but it also supports international payments. This makes it easy for businesses to pay vendors and suppliers in different countries without having to worry about exchange rates or other fees. Soldo is compatible with USD, EUR and GBP currencies, though the company's services are available to over 30 different countries to date.

In addition to supporting different currencies, Soldo is able to facilitate a variety of payment methods for international transactions. Whether you hold a Pro, Premium, or Enterprise account, you will be able to use your Soldo Mastercard abroad.

Be aware that Soldo does not charge one, streamlined fee across all countries. Users planning to use their Soldo Mastercard outside of the U.K. will want to check how much their ATM and transaction fees are as they travel (though the fee won't exceed £16).

The Soldo API service currently allows developers to quickly integrate the platform into their own applications or websites. The program utilises REST AP. and webhooks, and recognises errors via HTTP response codes, This makes it easy for businesses to add Soldo's features into their existing systems and makes the transition from manual to automated processes much smoother.

The company also provides training sessions, documentation and support services to help developers get up and running as quickly as possible.

Eligibility

Unfortunately, Soldo is not available to everyone. The company does have some eligibility requirements in place for using its services. For example, businesses must be incorporated entities to hold a Soldo account – Sole traders are not yet supported. Account holders (and additional users) will need to register for Soldo via a professional email through their given company.

Pros

• Comprehensive spend management tools

• Real-time insights into spending

• Simple, intuitive user interface and mobile app

• Dedicated customer service team available via live chat, email or phone

Cons

• Limited support for sole traders/freelancers

• Additional fees associated with payments (ATM/transaction fees)

• Only 3 currencies readily available to users

• Limitations on the amount of users that can be added to an account

Soldo is a comprehensive spend management platform that helps businesses keep their finances in check. Its features make it easier to track and monitor expenses, automate payments, and get real-time visibility into spending patterns.

The platform is easy to use, with a simple user interface and mobile app designed for convenience. Plus, Soldo takes security seriously with various layers of protection in place to ensure customer data stays safe at all times.

Despite its many assets, Soldo does have its shortcomings. Its financial management services could potentially benefit many smaller entities, such as start-ups and sole traders. Soldo's current business model does not yet support these kinds of users, though the company is reportedly working on expanding its services.

While its tier system offers users the services they need for their business size, users will want to acquaint themselves with the many, varying fees Soldo's accounts include.

That's not to say that Soldo isn't worth considering. The company's split spending capabilities set Soldo apart from competitors, proving a useful tool for organisations making consistent purchases and payments. Its cloud-based technology ensures that users stay on top of their finances 24/7, as well.

For businesses looking for a comprehensive spend-management platform, Soldo is certainly worth exploring. Its range of features and services is sure to meet the needs of many organisations in 2023 – and beyond.

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